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Technical Solutions Expert

3 weeks ago

George Town, Penang, Malaysia Jobstreet Malaysia Full time

We are seeking a highly skilled Technical Solutions Expert to join our team at Jobstreet Malaysia. As an IT Executive, you will play a vital role in delivering technical support and guidance to our users.

Job Description:
  • Deliver exceptional technical support and guidance to end-users of our application solutions.
  • Collaborate with vendors to ensure seamless user experience.
  • Assess and test new software applications and IT projects for compatibility.
  • Develop detailed operation instructions for users.
  • Design and implement comprehensive training programs for new software applications.
  • Troubleshoot complex hardware and software issues.
  • Configure software and hardware systems, networks, printers, and scanners.
Requirements:
  • Superior problem-solving and troubleshooting skills.
  • Ability to maintain and test software applications.
  • Fundamental understanding of networking principles and operating systems.
  • Hands-on problem-solving expertise.
  • Candidates must hold a Diploma or higher in Computer Science or Information Technology.
  • A minimum of 2 years' experience in a related field is required.