Customer Relationship Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time
About the Role

We are seeking a highly motivated Customer Relationship Manager to join our team at Zurich 56 Company Ltd. The successful candidate will have excellent communication skills and be able to build strong relationships with customers.

Responsibilities
  1. Carry out tasks such as preparing customer reports to support project implementation.
  2. Assess and evaluate business processes to identify opportunities for improvement.
  3. Investigate and drive research/analysis around potential business development opportunities.
  4. Review assigned customer cases, prioritize case load, and interpret established policies to resolve customer issues.
Requirements

To succeed in this role, you will require:

  • A High School Diploma or Equivalent, with 1 or more years of experience in sales.
  • Or Zurich Certified Insurance Apprentice qualification, including an Associate Degree, with no prior experience required in sales.
  • Knowledge of principles of sales, sales techniques, and sales terminology.
  • Understanding of requirements within the insurance industry regulatory environment.
  • Familiarity with Microsoft Office.
  • The ability to be licensed to sell insurance in the states where required.


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