Customer Engagement Manager

2 weeks ago


Petaling Jaya, Selangor, Malaysia Greif Full time
Role Requirements

We are looking for a highly skilled Customer Engagement Manager to join our customer service team in South East Asia. In this role, you will be responsible for managing customer relationships and driving business growth.

Key Responsibilities:

  • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Develop and execute strategies to drive business growth and revenue.
  • Collaborate with internal teams to resolve customer complaints and issues.
  • Monitor and analyze customer feedback to identify areas for improvement.
  • Develop and implement process improvements to enhance customer satisfaction.
About Greif

Greif is a leading supplier of industrial packaging products and services. We value our employees' growth and well-being, offering a supportive work environment and opportunities for career advancement.



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