Underwriting Governance Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time
Job Description

New Business Product & Project Specialist

This role performs moderate to complex job duties and responsibilities to contribute to the development and management of underwriting quality and governance processes across business area.

Key Responsibilities

  1. Provides assurance that the underwriting business operates effectively, and in accordance with agreed rules and regulations.
  2. Contributes to the ongoing development, implementation and maintenance of governance tools and quality control processes; assists the development and maintenance of underwriting procedures manuals.
  3. Handles a range of analysis and advice to support the development of effective local and central governance processes and practices.
  4. Contributes to the development of business effectiveness through monitoring of activity and making recommendations for change/remedial action.
  5. Contributes to / assists with business compliance with regulatory compliance.
  6. Proactively supports development of self and others.
  7. Contributes to the continuous development of governance tools, processes and supporting activity with respect to efficiency and effectiveness of underwriting operations.

Accountabilities

  • Carry out tasks, such as the preparation of documentation, to support the implementation of projects to time and quality standards.
  • Identify and comply with the main principles relevant to legal and regulatory controls that govern standard work practices.
  • Collect evidence from well-established sources and deliver accurate decisions to customers and facilitate decision making on wider customer issues.
  • Monitor underwriting processes in order to identify opportunities for improvement.
  • Provide clear explanations for underwriting decisions, sharing relevant technical information to build and maintain relationships with customers/distributors.
  • Resolve operational day-to-day problems referred from other functions of the business, ensuring an efficient and high-quality service is extended to all distributors and customers.

Performance Requirements

  • Model behaviors that demonstrate commitment to corporate values.
  • Take accountability for participating in the performance management cycle.
  • Participate fully as a team member and contribute to the improved performance of the team.
  • Expand knowledge and exchange it with team members and business partners.
  • Take action to manage own personal development.


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