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Claims Resolution Professional

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia AIG Full time
Claims Resolution Professional

AIG is a leading global insurance organization, and we are seeking a Claims Resolution Professional to join our team. The successful candidate will be responsible for managing key claims handling enquiries, coverage determination, and liability assessment for PL Auto express claims.

Key Responsibilities:

  • Managing key claims handling enquiries; coverage determination and liability assessment for PL Auto express claims, where appropriate within authority limits.
  • Ensuring effective management of express claims within a personal allocation.
  • Broad internal/external stakeholder communication where required.
  • Continuous improvement on claim files handling with feedback and support through the Quality Assurance Review processes.

The ideal candidate will have intermediate knowledge in auto express claims topics and experience in policy language skills enabling accurate and consistent policy wording interpretation.