Customer Success Associate

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Brand 360 Degree Full time

Job Description

We are seeking a highly skilled and motivated Client Servicing Executive to join our team at Brand 360 Degree. In this role, you will be responsible for building and maintaining strong client relationships, delivering exceptional customer support services, and driving business growth through effective account management strategies.

Key Responsibilities

Develop and implement customized account management plans to meet client needs and goalsPrepare and deliver high-quality presentations, pitches, and account reviews to clients and internal stakeholdersMonitor and analyze client performance metrics to identify areas for improvement and opportunities for growthCultivate a deep understanding of client preferences and pain points to inform strategic decisions and recommendationsPossess excellent communication and interpersonal skills to effectively engage with clients and internal teamsHold a Bachelor's degree in Marketing, Communications, or a related fieldA Plus: experience in the agency, marketing, and advertising industry, with proficiency in reading and writing Chinese]

About Us

At Brand 360 Degree, we believe in fostering a culture of collaboration, innovation, and continuous learning. We offer a comprehensive benefits package and opportunities for professional growth and development.



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