Inventory Management Associate

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full time
About Us

The ZALORA Group is Asia's leading online fashion, beauty, and lifestyle destination, part of Global Fashion Group. We have established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and Taiwan, enjoying over 50 million visits per month.

Job Overview

We are seeking a highly organized and detail-oriented Logistics Administrator to join our team. In this role, you will be responsible for ensuring the smooth operation of our logistics processes, including shipment coordination, documentation management, and issue resolution.

Main Responsibilities:
  1. Shipment Coordination: Coordinate the scheduling and tracking of shipments to ensure accurate and timely updates to internal systems and stakeholders.
  2. Documentation Management: Prepare and manage all necessary documentation for shipments, including bills of lading, invoices, customs declarations, and other compliance-related documents.
  3. PO Support: Assist with PO control by updating bookings, tracking shipment arrivals, and ensuring that Intake data is up-to-date and accurate.
  4. Data Entry and System Maintenance: Maintain logistics management systems, ensuring all shipment data is accurately entered and updated in real-time, supporting visibility and reporting.
  5. Issue Resolution: Address issues such as shipment delays, lost goods, and discrepancies, working closely with logistics teams, vendors, and warehouses to find timely solutions.
Key Accountabilities:
  1. Collaboration with Logistics Teams: Support the logistics team in coordinating transportation schedules, tracking shipments, and resolving issues to ensure smooth operations.
  2. Vendor Communication: Work with vendors to ensure timely dispatch and delivery of goods, and communicate any delays or issues impacting delivery schedules.
  3. Reporting and Documentation Support: Provide accurate data and reports on shipment status, inventory levels, and operational performance to assist decision-making and compliance.
Decision-Making Authority:
  1. Owns: The creation, maintenance, and accuracy of shipment and order documentation in logistics systems.
  2. Influences: Shipment scheduling and tracking decisions, adjusting as needed to meet operational requirements.
  3. Vetoes: Shipments or orders that are incomplete, incorrectly documented, or fail to meet compliance standards, escalating issues as needed.
Performance Metrics:
  1. Documentation Accuracy: Achieve 100% accuracy in logistics documentation processing.
  2. Shipment Timeliness: Meet a 95%+ on-time delivery target for all shipments.
  3. PO Data Accuracy: Maintain a 99%+ accuracy rate for PO ASNs updates and records in OWMS systems.
  4. Issue Resolution Time: Resolve discrepancies or issues within 48 hours.
  5. System Update Timeliness: Enter shipment information and inventory data into logistics systems in real-time.
Requirements:
  • Attention to Detail: Maintain accurate and complete logistics documentation and data entries.
  • Time Management: Manage multiple tasks and responsibilities efficiently, ensuring timely completion of shipments and documentation.
  • Problem-Solving: Identify and resolve issues promptly, minimizing disruption to operations.
  • Technical Proficiency: Demonstrate expertise in logistics and inventory management systems, including data entry, reporting, and tracking functions.


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