IT Infrastructure Engineer

2 weeks ago


Petaling Jaya, Selangor, Malaysia Excis Compliance Full time
Job Overview:

The Technical Support Professional role at Excis Compliance is a critical position that requires exceptional technical expertise, strong communication skills, and a customer-centric approach.

Main Responsibilities:
  1. Deliver timely and effective technical assistance to employees, encompassing hardware and software troubleshooting, installation, and maintenance
  2. Coordinate with external vendors for hardware repairs, replacements, and spare parts management
  3. Contribute to the development of training programs and knowledge-sharing initiatives to enhance team performance and efficiency
  4. Support the implementation of new technologies and processes, ensuring seamless integration and minimal disruption to business operations
  5. Participate in incident management and problem-solving activities, applying analytical skills to identify root causes and implement corrective actions


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