System Solutions Expert
3 days ago
About the Job
We are seeking an experienced technical support specialist to join our Southeast Asia team. The successful candidate will be responsible for providing presales support to our sales team, maintaining a high level of customer satisfaction.
Key Responsibilities
- Develop and implement system solutions for all sales/SAM for SEA projects.
- Support pre-sales activities including site surveys, client meetings, technical presentations, and system demos.
- Ensure accurate system configurations and quotes for the SEA region.
- Deliver technical training for the SEA sales team and technical team.
- Provide after-sales technical support if required.
- Prepare customer training materials and deliver professional customer training.
- Participate in internal training and improve your skills.
Requirements
- Minimum 3 years of experience in security, electronic, or small electronic project implementation and commissioning.
- Basic IT knowledge in security hardware, network, and database.
- Familiarity with security access control systems, CCTV, and alarm system products/systems is an advantage.
- Candidates with a technical presales background will have an advantage.
- Strong communication and coordination skills.
- Excellent client service orientation and ability to learn quickly.
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