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Digital Support Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn Bhd Full time
About the Role

We are looking for a skilled Digital Live Chat Support Agent to join our team. As a Digital Live Chat Support Agent, you will be responsible for providing real-time assistance to customers through live chat. You will respond to customer inquiries, resolve customer issues, and ensure customer satisfaction through clear, effective communication.

Responsibilities
  • Respond to customer inquiries via live chat.
  • Resolve customer issues and provide support on a variety of topics.
  • Collaborate with the team to improve overall customer service and experience.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive compensation package.
  • A comprehensive benefits package.