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Senior Order Coordinator

2 weeks ago

Kampung Baharu Nilai, Negeri Sembilan, Malaysia Emerson Full time
Job Overview

We are seeking an experienced Order Engineer to join our team. In this role, you will manage the technical requirements for customer orders and collaborate with various stakeholders to resolve issues and ensure order completion.

You will utilize your IT knowledge, including Power Bi, Power Apps, Artificial Intelligence (AI), or other related skills, to support the implementation of innovative solutions within the Order Management process.

Your Responsibilities Will Include:

  • Managing the Bill of Material, mainly technical requirements, for incoming orders.
  • Verifying product structures against technical specs and ensuring product suitability.
  • Verifying customer options are compatible with the selected product model.
  • Processing special instructions and changes for construction, validating pricing against quotation.
  • Collaborating with Sales offices, factories, and internal functions on requirements and issue resolution.
  • Responding to order enquiries and acting as point of escalation.
  • Serving as product detailing coordinator for large-scale projects.
  • Improving processes and reporting through continuous learning and development.
  • Implementing improvements using Power Bi, IT, and AI knowledge.

About Us:

We prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams.