Business System Analyst

3 days ago


Bayan Lepas, Penang, Malaysia Jabil Full time

Job Summary

The position of Business System Analyst acts as a liaison between business stakeholders and IT teams, enabling the identification and translation of business needs into technical requirements. As a key player in system implementations and enhancements, this role ensures that solutions align with business objectives.

Key Responsibilities:

  1. Collaborate with business stakeholders to identify, document, and analyze business needs and objectives.

  2. Translate business requirements into detailed functional specifications, facilitating effective communication between stakeholders and developers.

  3. Participate in the design, testing, and deployment of new systems or enhancements to existing systems, ensuring seamless integration and minimal disruption.

  4. Work closely with developers and QA teams to ensure accurate implementation of requirements, guaranteeing high-quality outcomes.

  5. Serve as a liaison between business units, IT teams, and external vendors, fostering strong relationships and efficient communication.

  6. Provide regular updates to Project Manager/Scrum master on project status and issue resolution, ensuring transparency and prompt decision-making.

  7. Analyze existing business processes and identify areas for optimization, proposing process improvements to enhance efficiency and effectiveness.

  8. Recommend system enhancements or workflow changes to improve data integrity and accuracy across systems.

  9. Support data analysis efforts and generate reports to provide insights into business performance, driving informed decision-making.

  10. Maintain data integrity and accuracy across systems, ensuring reliable information for strategic planning.

  11. Act as an escalation point for troubleshooting issues, coordinating with other Business Analysts and technical personnel for their resolution.

  12. Conduct end-user training when necessary, promoting knowledge transfer and adoption of new systems.

Job Requirements:

  1. Bachelor's degree in information systems/computer science or equivalent, demonstrating a solid foundation in technical principles.

  2. 6-8 years of experience in a similar role, showcasing expertise in system analysis and implementation.

  3. Familiarity with Agile and Scrum methodologies, enabling effective collaboration and project management.

  4. Excellent interpersonal skills, with the ability to measure and improve existing processes and procedures.

  5. Able to work independently with minimal supervision and perform in a team-based environment with a positive working attitude.



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