Content Strategist

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Calisto Full time

Social Media Manager Job Summary

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This position is responsible for managing and overseeing an organization's presence on various social media platforms. The ideal candidate will have excellent communication skills, both written and verbal, and be up-to-date on the latest trends and innovations in social media and digital marketing.

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Key Responsibilities

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  1. Manage day-to-day activities on social media channels, including posting updates, responding to comments and messages, and monitoring discussions.
  2. Develop and execute content strategies across all social media platforms, advertisements, and Google Business.
  3. Assist in scheduling live broadcasts and live streaming when required.
  4. Support all marketing needs and initiatives for the organization.
  5. Handle customer complaints and provide appropriate solutions and alternatives in a timely manner.
  6. Respond promptly and professionally to customer inquiries via email or live chat.
  7. Monitor and liaise with marketplace third-party partners, ensuring all complaints and queries are responded to on time.
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Requirements

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  1. A bachelor's degree or Diploma in Mass Communication, Marketing, e-commerce, or similar fields.
  2. Preferred proficiency in Chinese (Mandarin or Cantonese) to assist with multilingual marketing campaigns and communication.
  3. Excellent written and verbal communication skills.
  4. Up-to-date knowledge of the latest trends and innovations in social media and digital marketing.
  5. Multi-tasking, resourceful, and able to work independently.
  6. Creative thinker with a keen eye for detail and design.
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What We Offer

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We offer a competitive salary, opportunities for professional growth and development, and a dynamic work environment that encourages creativity and innovation.



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