Application Service Provider
2 weeks ago
Key Accountabilities
This role encompasses a range of responsibilities aimed at delivering high-quality application services and support.
Key accountabilities include:
- Delivering local and Global application services to the business within agreed SLAs;
- Contributing to the delivery and implementation of operational projects to support the business;
- Proactively monitoring platform performance and creating proposals to ensure application performance is maintained;
Additional Responsibilities
- Maintaining service support documentation for all supported applications;
- Following Global Service Management processes to ensure adherence to global process standards;
- Collaborating with various teams, peers, and vendors to foster a Continuous Improvement ethos and deliver best-in-class support services;
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