Content Specialist
7 days ago
Job Title: Content Specialist
Cognizant is seeking a highly skilled Content Specialist to join our team. In this role, you will be responsible for ensuring the quality of content across various platforms.
About the Role:
The Content Specialist will be responsible for auditing and reviewing user-generated and editorial content, including text, images, audio, and video files. This includes reviewing sensitive content that may involve graphic or disturbing material.
Key Responsibilities:
- Conduct thorough audits of content to ensure it meets quality standards
- Collaborate with teams to develop and implement content guidelines
- Provide coaching and feedback to team members on content quality
- Develop and maintain quality dashboards and reports
- Assist in training needs analysis and process improvements
Requirements:
- Excellent written and verbal communication skills in English
- Good analytical and research skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong attention to detail and organizational skills
- Experience working in an international technical support environment
Benefits:
- Opportunity to work with a leading IT services company
- Chance to develop and grow your skills in content review and auditing
- Competitive compensation package
- Collaborative and dynamic work environment
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