Customer Retention Specialist

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations. As a Global Customer Retention Specialist, you will play a critical role in driving customer engagement and retention across the globe.About the RoleYou will be responsible for developing and executing strategies to drive...

Key ResponsibilitiesEstablish clear retention goals to maintain zero-churn and recommend solutions by upselling and cross-selling to existing clients.Own overall relationship with assigned clients, including managing onboarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.Establish a trusted...

Role SummaryThe Retention and Conservation Specialist is responsible for driving business growth and improving customer retention through effective strategies and implementation.Key Tasks:Designing and executing comprehensive plans to achieve business objectives and improve customer relationships.Leveraging analytical skills to identify areas for improvement...

Customer Retention SpecialistDescription -What a Customer Retention Specialist does at HP:Develops an understanding of the organization's services, solutions, and software, including unique value propositions and competitive advantages.Builds professional relationships with clients, gaining a deep understanding of their unique business and IT needs.Supports...

About the Job:This role is ideal for an individual with a strong background in sales, account management, or customer success. The successful candidate will possess a proven track record of overachieving quota and KPIs, excellent communication skills, and the ability to lead efforts to handle complex customer requests and escalations within a...

The Customer Success Representative plays a critical role in driving business growth and profitability for Veeam. This individual is responsible for ensuring the best customer experience and customer retention, making customer success the number one objective.Key ResponsibilitiesRenewal of customer maintenance contracts in assigned...

We're looking for a highly motivated Customer Retention Executive to join our Hiredly X team. In this role, you'll have the opportunity to develop and implement strategic plans to drive customer growth and retention.About the Job:This Customer Success Executive position focuses on delivering exceptional customer experiences, fostering long-term...

Job DescriptionWe are seeking a highly skilled professional to oversee the conservation of business relationships. As Business Retention Specialist, you will be responsible for ensuring that vendors meet Conservation KPIs by providing timely data, monitoring performance, and mitigating issues.Your primary goal is to achieve and exceed the set outbound...

Our TeamAt ShopBack, we're a team of passionate individuals driven by a shared vision to revolutionize the way people shop. We believe that by working together, we can make a meaningful impact on people's lives.Job OverviewWe're seeking a highly skilled E-commerce Campaign Manager to join our team in Australia & New Zealand. In this role, you will be...

Job DescriptionWe are seeking an experienced leader to manage the Customer Retention & Excellence and Customer Solutions team.This role is responsible for effective management of certificate servicing and project delivery, ensuring compliance with regulatory requirements and internal policies.The ideal candidate will have a strong understanding of life...