Robotics Education Specialist
4 days ago
We are seeking a skilled Robotics Education Specialist to join our dynamic team at Sasbadi Sdn Bhd. In this exciting role, you will have the opportunity to develop and maintain in-depth knowledge of robotics educational products, conduct research on emerging trends, and facilitate workshops for LEGO Education.
Key Responsibilities:
- Interact with customers via various communication channels to understand and identify technical issues.
- Develop and maintain expert knowledge of the company's product offerings.
- Provide guidance and training to customers on how to use the product, which may involve creating training slides, tutorials, or FAQs.
- Collaborate with other members of the sales and technical support team to resolve issues and improve the overall customer experience.
To be successful in this role, you will need:
- A strong passion for education and robotics.
- At least a diploma in engineering (electrical & electronic, mechanical, mechatronic, computer science) or equivalent.
- An understanding of common programming languages used in robotics education.
- Verbal and written communication skills to convey complex technical concepts in an understandable manner.
- The ability to travel when required.
We offer a range of benefits to support your career growth and well-being, including:
- A comprehensive medical claim package.
- A friendly working environment that promotes collaboration and teamwork.
- The opportunity to work with international brands like LEGO Education.
- Ongoing professional development and training opportunities.
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