EV Charging Support Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Charge+ Full time

Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and a love for technology? If so, we want to hear from you As a member of our team, you will play a critical role in ensuring our customers have a seamless and enjoyable experience with our EV charging stations.

Key Responsibilities
  • Engage with customers to understand their needs and concerns.
  • Provide personalized support to customers via phone, email, or chat.
  • Analyze data to identify trends and areas for improvement.
  • Collaborate with internal teams to resolve complex issues.
What We're Looking For
  • Degree in a relevant field (e.g., customer service, technical support, communications).
  • Minimum 2 years of experience in a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

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