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Accounting and Order Fulfillment Officer

2 weeks ago

Kampong Baharu Balakong, Selangor, Malaysia Ergoworks Malaysia Full time
The Position

We are seeking a detail-oriented and organized individual to fill this role, which involves handling various administrative and accounting tasks to support the smooth operation of the business.

Duties:
  • Maintain accurate financial records, including data entry for accounts payable/receivable, payment and bank reconciliation.
  • Assist in the preparation of financial statements, reports, and reconciling accounts.
  • Ensure all financial transactions are recorded in compliance with company policies and legal regulations.
  • Inventory Management:
  • Coordinate and manage warehouse staff work and delivery schedules, optimize delivery efficiency.
  • Handle attendance tracking and ensure proper payroll calculations based on worker hours (for part timers).
  • Customer Service:
  • Process incoming orders from customers, ensuring that all orders are accurately recorded and invoiced.
  • Coordinate with the warehouse team to ensure timely delivery and fulfillment of orders.
  • Communicate with customers to provide updates on their orders and delivery status.
  • Attend to post delivery feedback, provide support & advice to logistic team on follow work.
  • Liaise with suppliers and third-party logistics providers to arrange for timely deliveries.
  • Track shipments and resolve any delivery issues or delays.
  • Ensure the smooth flow of inventory management and order dispatch processes.
  • Manage and updating of inventory data, ensuring stock movements are accurately recorded in system in timely manner.
  • General Administrative Support:
  • Perform administrative tasks such as assist in sales administration work, attending to calls/messages, responding to emails, and filing documents.
  • Ensure that office supplies are well-stocked and manage procurement when necessary.
  • Support the General Manager and internal team with various ad-hoc tasks as required.
  • Other Duties:
  • Assist with other administrative and financial duties as assigned by the General Manager.