Business Process Improvement Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full time
Job Description
The Senior Business Solutions Analyst will serve as an internal solution consultant, collaborating closely with stakeholders to understand internal processes, operations, requirements, and functions. The position is heavily involved in Global IT Solutions portfolio, ensuring alignment with Hyva's goals and strategic objectives.

The BA acts as an intermediary between users and vendors to validate proposed solutions, ensuring they meet Hyva's requirements. Conduct quality assurance testing to confirm that new solutions and enhancements are implemented as intended.

Key responsibilities will include but not limited to: Requirements Analysis and Solution Design, Stakeholder Collaboration, Project Lifecycle Participation, Business Process Mapping, Configuration and Documentation, Project Coordination and Reporting, Solution Validation and Quality Assurance, Post-Implementation Support, Continuous Improvement, Change Management, Vendor and SME Collaboration, Documentation and Reporting.

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