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Strategic Client Experience Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Richemont Part time

We are seeking a highly motivated and passionate individual to join our team as a Client Advisor. As an ambassador of Richemont, you will be responsible for delivering exceptional client experiences in our boutique.

Our ideal candidate is someone who possesses an entrepreneurial mindset, high emotional intelligence, and excellent communication skills. They should have a strong understanding of client satisfaction and luxury experience, with a keen sense of etiquette and human behavior.

The successful candidate will create engaging and emotional client experiences, collect meaningful client information, and maintain a client database while adhering to our company guidelines. They will also act as an ambassador in and out of the boutique, conveying passion for the brand.

Key responsibilities include creating memorable client experiences, offering best-in-class service, collecting client information, and handling boutique administration and back-of-house operations. The ideal candidate will be a team player with good interpersonal skills and empathy.