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Retail Associate Role

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

At Gulf Marketing Group (GMG Group), we are seeking a skilled Retail Associate to join our team. As a key member, you will be responsible for providing excellent customer service, ensuring the store is visually appealing, and contributing to achieving sales targets.

Key Responsibilities:

  • Develop in-depth knowledge of our brands' products to assist customers effectively.
  • Offer exceptional customer service by informing customers about promotions and best-selling items.
  • Collaborate with the Visual Merchandising team to maintain brand guidelines and create attractive displays.
  • Promote sales growth by increasing UPT and ATV and retaining customers.
  • Ensure smooth store operations, including opening, closing, and sales transactions.
  • Maintain a clean and organized store environment.
  • Work closely with the inventory and merchandising teams to prevent stock losses through regular stock counts and receiving.
  • Represent the company by adhering to brand standards.

Requirements:

  • Candidates must possess a minimum of SPM or equivalent qualifications.
  • A minimum of one year of experience in a related field is required.
  • Excellent customer service skills and a pleasant personality are essential.
  • Ability to work under pressure and possess good English and Bahasa Malaysia language skills.
  • Willingness to work flexible hours, including weekends and public holidays.