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Digital Business Head

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia REISE Digital Full time

About the Role

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  • In this key leadership position, you will be responsible for driving the overall strategy and direction of our agency. You will oversee client success, operational efficiency, and financial performance, ensuring the agency delivers exceptional service and maintains strong client relationships.">
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Key Responsibilities

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  • Client Relationship & Business Development:">
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    • Serve as a strategic advisor to clients, ensuring the agency delivers measurable impact and value.">
    • Maintain and strengthen long-term client relationships, ensuring retention and satisfaction.">
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  • Operations & Team Leadership:">
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    • Oversee day-to-day agency operations, ensuring smooth project execution and resource allocation.">
    • Lead, mentor, and develop the team, fostering a high-performance and client-focused culture.">
    • Implement and oversee key performance indicators (KPIs) for project delivery, client success, and operational efficiency.">
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  • Financial Performance & Reporting:">
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    • Own the agency's P&L, ensuring financial health and profitability.">
    • Develop and execute strategies to improve margins, optimise costs, and drive revenue growth.">
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What We're Looking For

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  • 8+ years of experience in a leadership role within a digital marketing agency or a related field.">
  • Proven ability to manage client relationships, scale operations, and drive revenue growth.">
  • Strong commercial acumen, with experience in P&L management, budgeting, and forecasting.">
  • Deep understanding of digital marketing strategies, media planning, and performance marketing.">
  • Strong leadership and people management skills, with experience in mentoring and developing teams.">