Business Analytics Lead Specialist

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Fragomen Full time

About the Role

We are seeking a highly skilled Business Analytics Lead Specialist to join our team at Fragomen Global Business Services Malaysia. This is a critical role that plays a pivotal part in driving operational efficiency, consistency, standardisation, reporting, and data analytics across the APAC region.

The successful candidate will be responsible for managing and driving data-related operational excellence frameworks to ensure the efficient delivery of our goals and client services. As a dynamic individual with a strong focus on data analytics, you will explore technology solutions, harness those capabilities within the Firm, and seek opportunities to further leverage technological enhancements.

You will quickly learn the end-to-end operational flow and develop an in-depth understanding of all available platforms within the Firm, seeking opportunities to further enhance operating efficiency and reporting requirements. You will build strong engagements with key stakeholders, ensuring that all parties are consulted and engaged to ensure alignment.

Main Responsibilities

  • Conduct stakeholder interviews and workshops to gather business needs.
  • Collect and document functional and non-functional requirements.
  • Understand customer expectations and business goals.
  • Translate business requirements into technical specifications.

Key Requirements

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Proven experience as a Business Analyst or in a similar role.
  • Strong analytical and problem-solving skills.
  • Proficiency in business process modelling and data analysis.
  • Excellent communication and stakeholder management abilities.


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