IT Operations Manager

2 days ago


Selayang Municipal Council, Malaysia Muji Malaysia Sdn Bhd Full time

Job Description

We are looking for a skilled IT Operations Manager to join our team at Muji Malaysia Sdn Bhd. The successful candidate will be responsible for managing the day-to-day operations of our IT systems.

Key Responsibilities:

  1. Manage the implementation of IT projects, including setup for new store projects, new POS & ERP system upgrades, and migrations.
  2. Lead the IT team in troubleshooting and resolving technical issues.
  3. Develop and maintain technical documentation, including work processes, system workflows, and operating procedures.
  4. Collaborate with cross-functional teams to identify business requirements and implement solutions.
  5. Conduct regular maintenance tasks, including monitoring server performance, backing up data, and ensuring system uptime.
  6. Analyze and resolve complex technical issues, escalating serious concerns to senior management if necessary.

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