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Revenue Support Specialist
2 weeks ago
Revenue Group Bhd is seeking a skilled Revenue Support Specialist to join our customer service team. This role requires an individual who can provide excellent support to our customers through various communication channels.
Key Responsibilities:
- Enquiry Handling: Respond to inbound and outbound enquiries in a timely and professional manner.
- Collaboration: Work effectively with colleagues to ensure seamless delivery of customer service.
- Problem-Solving: Resolve customer complaints and issues efficiently and effectively.
- Task Management: Manage ad-hoc tasks and projects as assigned by the Team Lead.
Essential Requirements:
- Education Background: SPM Certificate holder with working experience or Diploma holder with no work experience.
- Linguistic Abilities: Fluent in English and Bahasa Malaysia (verbal and written) and proficient in Mandarin (written and spoken).
- Technical Competencies: Proficient in Google Suite and MS Office.
- Personal Qualities: Friendly attitude, fast and accurate work style, attention to detail, and commitment to delivering high-quality work.
- Career Stage: Open to fresh graduates.
Benefits Package:
- Monthly Attendance Allowance: RM300.
