Software Technical Support Expert
2 days ago
We are seeking a highly skilled Software Technical Support Expert to join our team at E2 POWER SDN. BHD.
The successful candidate will be responsible for providing technical support and enhancements for applications used in the bank, including problem investigation, root cause analysis, solution definition, development, and implementation.
Our ideal candidate will have a strong understanding of system design and be able to provide impact analysis for any changes.
We are looking for someone with excellent communication and interpersonal skills, who is proactive and a team player.
Key Responsibilities- Provide technical support and enhancements for applications used in the bank.
- Investigate and resolve problems in a timely manner.
- Analyze and implement solutions to improve system performance.
- Work closely with users to understand their needs and issues.
- Strong knowledge of Java technology and WebLogic/ Websphere/ JBoss.
- Experience with .NET technology and Microsoft IIS.
- Platform knowledge on Linux/ UNIX or Windows Server.
- Database knowledge on MS SQL or Oracle database.
- Minimum 3 years of working experience in the same capacity.
- Pleasant personality with good communication and interpersonal skills.
- Proactive and team player.
- Able to work with cross border colleagues.
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