Cash Application and Allocation Specialist

6 days ago


Cyberjaya, Selangor, Malaysia Shell Business Operations Full time

About the Role

The Operational Excellence Lead - Cash Management will be responsible for driving daily operational excellence for the designated credit sub-process (Cash Application & Allocation). This role will ensure that cash application and allocation is completed in an accurate and timely manner in accordance with Downstream Credit Manual.

Key Responsibilities

  • Manage/perform operations of designated credit sub-process.
  • Identify and flag improvement opportunities after consultation with superuser, subject matter experts or participate in process improvement initiatives in the designated sub-process and portfolios in collaboration with subject matter experts and process experts.
  • Communicate with Debt Collection team to resolve allocation issues.
  • Apply knowledge and understanding of banking process in resolving issues arising from various modes of receipts.
  • Reconcile accounts and proactively resolve disputes through support from Debt Collection team.
  • Maintain performance metrics and perform monthly reconciliation of General ledger accounts.
  • Monitor Accounts Receivables and Perform Manual Entries.
  • Analyze unidentified receipts and properly coordinate with bank, cash management team (back-end treasury), and other relevant parties to ensure resolution within prescribed timeline.

Benefits

This is a 1-year short term contract role. The successful candidate will have the opportunity to work in a dynamic environment with Shell Business Operations (SBO) Kuala Lumpur, driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation, and Upstream Transformation.

About Shell Business Operations

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world. SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enables Shell to operate in a global competitive and ever-changing business environment.



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