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Community Engagement Coordinator

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia TP Full time
Job Description

We are seeking an experienced Community Engagement Coordinator to join our team. The successful candidate will be responsible for managing online communities, fostering a positive environment, and delivering exceptional customer service to creators.

The ideal candidate will have strong communication skills, project coordination experience, and familiarity with UGC platforms.

Key Responsibilities:
  • Manage online communities, including Discord, and foster a positive environment
  • Provide high-quality assistance to creators, utilizing FAQs and reference materials
  • Collaborate with internal teams to implement improvements based on creator feedback
  • Foster a sense of community by engaging with creators and resolving issues efficiently