Data Quality Expert

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full time

We're seeking a skilled Data Quality Expert to join our team at Standard Chartered Life and Careers. As a key member of our operations, you'll be responsible for ensuring the consistent delivery of high-quality services to our customers. You'll manage daily operations, achieve service quality, and meet objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level.

Key Responsibilities
  • Maintain close working relationships with customers to promptly escalate and act on service issues.
  • Initiate and implement service quality initiatives.
  • Uphold the values of the Group and company at all times.

Business Processes

  • Ensure continuous improvement in timeliness to prescribed standards.
  • Release deals according to department operating instructions and customer requirements.
  • Comply with applicable rules, regulations, and company policies.

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