Senior IT Service Management Specialist
2 days ago
Job Description
We are seeking a highly skilled Senior IT Service Management Specialist to join our in-house ServiceNow team. As a key member of our team, you will play a crucial role in ensuring the stable operations and continuous development of the ServiceNow platform.
Your Responsibilities:
- Develop and update ITSM modules incl. Incident, Problem, Change, Service Requests, Knowledge, Reports & Dashboards, Security Operations, and integrations like LDAP, SSO, REST API & SOAP etc
- Design and implement complex workflows using Flow Designer and Workflow editor
- Collaborate with cross-functional stakeholders to guide and co-define development tasks, while supporting and sharing knowledge with the ServiceNow colleagues
- Participate in designing automated workflows using REST API, Flow Designer, Integration Hub, and Workflow Editor, in line with established standards
About Us
Ørsted A/S is a global leader in renewable energy, and we are committed to developing and delivering sustainable world-class IT solutions.
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