IT Service Delivery Professional

Key ResponsibilitiesThe ideal candidate will possess strong analytical skills and be able to develop and implement effective strategies for evaluating BPO performance. They will also be able to negotiate and manage contracts with BPO partners, ensuring clarity on terms, including SLAs, penalties, bonuses, and compliance requirements.Pricing and Procurement...

We are a dedicated IT service provider supporting a leading bank. As we continue to grow and deepen our collaboration with the bank's management, we are looking for an experienced Service Delivery Manager (SDM) to join our team.This role is critical in maintaining operational excellence, ensuring high-quality service delivery, and building strong...

We are looking for an IT Service Delivery Professional to join our team at Axrail.ai. As a key member of our team, you will be responsible for delivering high-quality IT services to our customers.Responsibilities:Develop and implement effective IT service delivery processes to ensure customer satisfaction.Collaborate with cross-functional teams to resolve...

Job SummaryWe are seeking an experienced IT Service Delivery Professional to join our team at Cognizant. The ideal candidate will have 4-8 years of experience in IT service delivery and a strong understanding of performance testing principles.Key ResponsibilitiesDeliver high-quality IT services to clients.Collaborate with cross-functional teams to ensure...

Job DescriptionWe are seeking an experienced IT Service Delivery Manager to join our team at Commerz Global Service Solutions. This role is critical in maintaining operational excellence and ensuring high-quality service delivery.Key ResponsibilitiesAct as the primary point of contact for service delivery-related topics with our banking client.Monitor...

IT Service Delivery ProfessionalWe are seeking an experienced IT Service Delivery Professional to join our IT team. In this role, you will be responsible for delivering high-quality IT services to internal clients across various locations.Key ResponsibilitiesThe IT Service Delivery Professional will perform duties aligned with 1st-2nd Line Support functions....

About UsOPUS IT Services is committed to delivering exceptional customer service and ensuring high service quality standards in our call centre. As a Customer Service Delivery Lead, you will play a crucial role in achieving this goal.Key Responsibilities:* Establish and maintain service quality standards.* Ensure team members have complete understanding of...

Welcome to this challenging and rewarding opportunity at Nutanix! As a Professional Services Delivery Director, you will be responsible for overseeing the delivery of professional services to customers in the APJ Theatre. Your primary focus will be on managing a team of Technical Account Managers, Consultants, and/or Residents across major parts of...

Prometric Ireland Limited is seeking a talented IT Service Delivery Professional to join our team. As a key member of our technical support department, you will be responsible for delivering high-quality technical support and services to our clients.Primary Responsibilities:Provide technical support to customers via various channels, including phone, email,...

As a Technical Services Manager at OPUS IT Services, you will play a crucial role in delivering high-quality technical services and support to our customers. Your primary responsibilities will include:Key ResponsibilitiesDeveloping product and service strategies, roadmaps, and determining market segmenting, targeting, and positioning for our Managed Services...

About the JobWe are looking for a skilled IT Service Delivery Manager to join our team in Kuala Lumpur, Malaysia. The successful candidate will be responsible for leading the delivery of IT services, including application management and technical support for Corporate Credit Processing systems.The ideal candidate will have extensive experience in IT service...

We are seeking a skilled Service Delivery Manager to join our team at Businesslist. In this role, you will be responsible for managing and maintaining our service catalogue and service level agreements, developing and implementing service improvement plans, and coordinating with various teams to ensure seamless service delivery.A successful Service Delivery...

At Adventus Pte Ltd, we believe that effective service delivery is crucial to driving business success.This role is responsible for leading service delivery for assigned accounts, ensuring seamless execution and exceptional customer satisfaction.Key ResponsibilitiesLead service delivery for assigned accounts.Implement projects, manage operational support,...

About UsWe're transforming our organisation to be faster, simpler and more connected, driving positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.To achieve this vision, we need innovative individuals who can help us develop digital solutions and...

Job Requirements:We are seeking a highly motivated and experienced SAP Service Delivery Manager to join our team. The ideal candidate will have a proven track record of delivering high-quality SAP services and driving customer satisfaction.The SAP Service Delivery Manager will be responsible for overseeing the successful delivery of SAP Application...

About the JobThis is an exciting opportunity to join our team as a Delivery Excellence Strategist, leading our Professional Services Delivery functions across ASEAN. You will manage a team of Technical Account Managers, Consultants and/or Residents, reporting to the Services Delivery Leader, APAC.The ideal candidate will have 12+ years of relevant IT...

Hungry, Humble, Honest, with Heart.The OpportunityA successful candidate in this role will be responsible for managing the Professional Services Delivery functions across major parts of ASEAN running a team of Technical Account Managers, Consultants and/or Residents. Reporting to South East Asia, Taiwan, HK and Korea (SEATHK) SDL, this role will have...

Hungry, Humble, Honest, with Heart.The OpportunityA successful candidate in this role will be responsible for managing the Professional Services Delivery functions across major parts of ASEAN running a team of Technical Account Managers, Consultants and/or Residents. Reporting to South East Asia, Taiwan, HK and Korea (SEATHK) SDL, this role will have...

Service Delivery AssociateWe are recruiting a Service Delivery Associate to join our team at Zurich 56 Company Ltd. This role focuses on delivering exceptional customer experiences by handling customer inquiries and requests in a professional manner.Main Responsibilities:Manage and meet productivity, efficiency, and quality performance metrics.Provide...

We are looking for a highly skilled and experienced Destination Services Team Leader to join our team in Kuala Lumpur. As a key member of our operations team, you will be responsible for overseeing the delivery of local destination service programs based on clients' policies and benefits.Your expertise in managing complex cases, resolving issues, and...