Travel Industry Professional

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

Trip.com Group is a leading global travel service provider, and we're looking for a talented Travel Industry Professional to join our team. As a Customer Advisor, you will play a crucial role in supporting our customers' travel needs, from hotel reservations to flight tickets.

You'll be the voice of Trip.com, using your interpersonal skills and passion to build trust with our customers. If you're passionate about travel, enjoy working with people, and are driven to succeed, this could be the perfect opportunity for you.

  1. About the Role:
  2. Deliver excellent customer service through multiple communication channels.
  3. Communicate professionally and empathetically with customers.
  4. Achieve individual KPIs and contribute to team goals.
  5. Continuously identify process improvements and provide feedback.
  6. Collaborate with colleagues and support team leads as needed.


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