Enterprise Network Security Specialist
6 days ago
About Cloudflare
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul, committed to protecting the free and open Internet.
What We Do
We equip customers with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
Job Responsibilities
This role involves working closely with customers to:
- Diagnose and resolve complex technical issues involving DDoS mitigation, firewall rules, SSL/TLS, network confirmation, and other security configurations.
- Develop and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
- Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious.
- Advising customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting.
- Collaborating with Engineering and Product teams to improve products and tools.
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