Data Center Operations Specialist
1 day ago
We're looking for a Data Center Operations Technician to join our expanding Infrastructure Operations team at Amazon Web Services (AWS). As a key member of our team, you'll play a critical role in the on-site management of hardware lifecycle of our IT infrastructure.
About the JobThis is a hands-on role that requires strong technical skills and knowledge of computer/server hardware troubleshooting, networking, and data center operations. You'll work with our diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to ensure seamless operation of our global infrastructure.
- You will work as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
- Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.
- You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, paid time off, and access to innovative technology and training programs. Our inclusive culture empowers employees to deliver the best results for our customers.
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Data Center Operations Specialist
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