Customer Service Representative

1 day ago


Petaling Jaya, Selangor, Malaysia DXC Technology Inc. Full time

Welcome to DXC Technology Inc., a global leader in IT services. We are committed to delivering innovative solutions that drive business impact.

About the Role:

We are looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support via phone and email.

Main Responsibilities:

  • Provide high-quality customer service and support via phone and email
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with team members to meet service-level agreements (SLAs)

Requirements:

  • Bachelor's degree in any relevant field or equivalent combination of education and experience
  • JLPT N2 or above will be suitable for this position
  • Communication and collaboration skills will be required for this position


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