Lead Business Analyst
7 days ago
About Our Company
We are Southeast Asia's leading superapp, offering a wide range of services from food delivery to financial services and transportation. At Grab, we're committed to driving economic empowerment across the region with heart, hunger, honor, and humility.
The Team
The Fulfillment Tech Family plays a vital role in enabling Grab to serve consumers and partners across Southeast Asia. Our mission is to offer the best products and experiences to our driver partners, increase adoption and engagement of our services, and improve opportunities and efficiency for them. We strive to create efficient marketplaces by determining the optimal price that is both sustainable and loved by our partners and consumers.
Your Job Role
You will report directly to the Head of Analytics and work closely with different teams within a business line (Product, Business, Engineering, Design, and Data Science) to understand data requirements, identify key metrics, and provide data-driven insights. You will also collaborate with stakeholders to evaluate the feasibility of new business/product ideas and provide appropriate recommendations.
This role is based in Petaling Jaya and requires onsite presence.
Your Key Accountabilities
- Propose innovative product ideas by diving deep into data to address customer challenges.
- Use your expertise in data to uncover trends, decode anomalies, and tell compelling stories that inspire action.
- Collaborate with stakeholders to define key metrics and design experiments that shape the future of our products.
- Drive significant improvements across our platforms, enhancing user experience and contributing to our mission of excellence.
Essential Requirements
- At least 6 years of experience in data-related or quantitative fields with experience in D2C or B2C contexts like Marketplaces, ECommerce, OmniCommerce, Retail Marketing Analytics, etc.
- Able to solve complex problems, narrow down multiple options to the best approach, and take ownership of open-ended, ambiguous business problems.
- Excellent influencing skills to work with teams, cross-functional teams, and senior stakeholders.
- Expertise in data storytelling and creating intuitive, impactful dashboards using PowerBI or Tableau.
- Proficient in SQL, Python, R, or other scripting/programming languages, comfortable with large datasets and ETL processes.
Benefits at Grab
We care deeply about the well-being of our employees and offer a range of benefits to support them:
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex: A flexible benefits package tailored to your needs and aspirations.
- Parenthood, Birthday leave, and volunteering leave through Love-all-Serve-all (LASA).
- A confidential assistance program to guide you through life's challenges.
- FlexWork arrangements to balance personal commitments and life demands.
What We Believe In
We believe in building an inclusive workplace where everyone has equal opportunities to grow and perform at their best. We consider all candidates fairly and equally, regardless of attributes.
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