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Client Solutions Engineer

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia IPC Systems Full time
Job Title: Client Solutions Engineer

We are looking for a skilled Client Solutions Engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining solutions that meet the needs of our customers.

About the Role:
  • Solution Design
    • To design and develop solutions that meet customer requirements, ensuring they are effective and efficient.
    • To work closely with customers to understand their needs and deliver tailored solutions.
  • Implementation and Support
    • To implement solutions, ensuring they meet customer expectations.
    • To provide ongoing technical support to customers, resolving their technical queries and issues.
  • Collaboration and Communication
    • To work collaboratively with internal teams, including sales, marketing, and engineering.
    • To communicate effectively with customers, both verbally and in writing.
    Requirements:
    • A minimum of 5-6 years' experience in solution design and delivery, including voice communication technology and server hardware.
    • Excellent problem-solving skills and the ability to think creatively.
    • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
    • Ability to work independently and as part of a team.