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Lead CRM Implementation Specialist

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Oxydata Software Full time
About This Opportunity:

We are seeking an experienced Lead CRM Implementation Specialist to join our team at Oxydata Software. As a key member of our implementation team, you will be responsible for leading the development and implementation of CRM solutions tailored to banking operations.

Your Key Responsibilities:
  • You will lead a team of CRM developers to design, develop, and implement CRM solutions using Microsoft Dynamics 365 or similar platforms.
  • You will collaborate with business stakeholders to understand their needs and develop customized CRM solutions.
  • You will ensure data security, compliance, and integrity in line with financial regulations.
  • You will provide technical documentation, user training, and ongoing support for CRM applications.
Requirements:
  • 5+ years of CRM development experience.
  • Leadership experience in managing CRM development teams.
  • Strong expertise in CRM customization, workflows, plugins, and API integrations.