Logistics Operations Quality Assurance Specialist
2 days ago
CMA CGM is a logistics company that values trust and team spirit. We encourage initiative and empower our talent to grow in their careers. Our supply chain experts offer a range of services, including Contract Logistics, Air, Ocean, and Ground management. With 78,000 employees operating in over 160 countries, we are passionate about delivering value to our customers.
YOUR ROLE- We work interactively with production, customer, and vendor teams to improve quality and productivity.
- We lead, supervise, and motivate QA teams to achieve quality objectives.
- We dedicate as leaders for internal and external audits.
- You will validate requirements from JNTL and JJVC and transfer them into approved processes for Co-Pack and Vision Care operations.
- You will monitor JJVC non-conformities during incoming shipments.
- You will manage segregation and labeling of quarantine shipments.
- You will monitor outgoing quality checks for Co-Pack Finish Goods.
- You will track transporter delivery performance against requirements in Quality Agreements and Service Agreements.
- You will respond to JNTL and JJVC quality issues related to rework, sorting, process validation, transportation testing, etc.
- You will manage QMS CAR management systems (CAR, ECAR, ICAR) for JNTL Co-pack and JJVC.
- You will participate in quality and process improvement activities for JNTL Co-pack and JJVC.
- You will participate in quality-related audits for JNTL Co-pack and JJVC.
- You will ensure that JNTL Co-pack and Vision Care operational processes are well-established, documented, updated, and controlled.
- You will educate the HOD of JNTL Co-pack and Vision Care on document control process requirements.
- You will verify inspection results conducted by Online Inspectors and necessary documentation for product release.
- You will monitor timely submission of necessary documentation for product release (Daily Job Report & Incoming Inspection Checklist).
- You will arrange standard references and work instructions, necessary requirements, and approvals for rework jobs, sorting, and process validation.
- You will compile inspection results and submit to Warehouse QA for finish products from Co-pack.
- You will verify inspection results of over-labeling activities conducted by Online Inspectors (Daily Job Report) and necessary documentation for full receipt processes for putting goods away in storage locations.
- You will monitor incoming and over-labeling activities and notify JJVC Quality in case of non-conformities detected upon receipt.
- You will ensure that necessary documentation and labels for quarantine shipments are not distributed to the market without approval from JJVC.
- You will drive JNTL Co-pack and Vision Care operations to address all customer quality incidents and channel them to CEVA Quality Department.
- You will coordinate with relevant parties for thorough investigations to determine root causes within required timeframes.
- You will review appropriate actions for corrective and preventive measures.
- You will monitor non-conformity statuses and follow up until action closures.
- You will assist in coordination with CEVA Quality Department to plan and provide regular competency training as necessary to Co-pack and Vision Care staff.
- You will assist QMS in conducting supplier audit evaluations for JNTL and Vision Care vendors, transporters, and couriers.
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