Quality Management Expert
2 weeks ago
We are seeking a highly skilled Quality Management Expert to join our team at GOODNITE SDN BHD. As a key member of our organization, you will be responsible for ensuring the highest level of quality in our products and services.
Key Responsibilities- Quality Assurance: Develop and implement quality management systems to ensure compliance with ISO standards and regulatory requirements.
- Process Improvement: Identify areas for improvement and implement changes to increase efficiency and effectiveness.
- Team Leadership: Lead and manage a team of customer service representatives to achieve high levels of customer satisfaction.
- Communication: Collaborate with cross-functional teams to ensure seamless communication and coordination.
- Bachelor's Degree: In a relevant field such as Engineering, Quality Assurance, or Business.
- Experience: Minimum 3-5 years of experience in quality management or related roles.
- Languages: Proficient in Mandarin, English, and Bahasa Malaysia.
- Certifications: Certification in quality management is preferred.
- Competitive Salary: Attractive salary package with annual increments.
- Bonus: Performance-based bonus scheme.
- Medical Benefits: Comprehensive medical insurance.
- Training: Ongoing training and development opportunities.
- Leave: Annual leave, sick leave, hospitalization leave, and maternity/paternity leave.
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