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Content Review Specialist

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Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

As a Talent Acquisition Specialist in Cognizant's APAC region, you will be responsible for reviewing user-generated content and ensuring it meets the highest standards of quality.

Key Responsibilities
  • Review sensitive content, including text, images, audios, and videos, to ensure compliance with client policies and guidelines.
  • Analyze content trends and patterns to identify areas for improvement and escalate issues outside established policies.
  • Moderate content to ensure accurate and precise decision-making in the online space.
  • Gain full understanding and in-depth knowledge of client policies and guidelines to make informed decisions.
Requirements
  • Ability to work in a 24x7 environment and manage critical situations with minimal supervision.
  • Excellent interpersonal and communication skills, with the ability to learn customer internal tools.
  • Good analytical and problem-solving skills, with the ability to recognize trends and patterns.
  • Maintain high confidentiality while meeting strict deadlines.