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Operational Excellence Manager

2 weeks ago

Johor Bahru, Johor, Malaysia Hiredly X Full time

The Operational Excellence Manager is responsible for driving operational excellence in retail stores. This involves managing area managers, coaching sales teams, and implementing strategies to improve store operations.

Main Responsibilities
  1. Manage area managers to achieve operational objectives and optimize store operations.
  2. Coach sales teams to improve customer satisfaction and drive business growth.
  3. Develop and implement strategic plans to enhance store performance and drive profitability.
  4. Analyze operational data and provide insights to inform business decisions.
Essential Skills
  • Prior experience in retail operations or a related field is preferred.
  • Strong analytical and problem-solving skills are essential.
  • Excellent communication and leadership abilities are required.