Retail IT Leadership Position
2 weeks ago
This leadership role is responsible for overseeing the IT infrastructure and network operations for a major retailer. The ideal candidate will have a strong background in IT leadership, with experience in managing teams and implementing strategic plans to support business objectives.
The successful candidate will be responsible for ensuring the smooth operation of the retail IT ecosystem, including designing and implementing IT infrastructure strategies to support retail operations and corporate initiatives. This will involve managing physical and virtual environments, including servers, storage systems, and networking components.
A key aspect of this role is providing end-to-end support for retail operations, including point-of-sale systems, logistics, inventory management, and warehouse operations. Troubleshooting and resolving technical issues promptly is also a critical responsibility.
In addition to technical skills, excellent communication and problem-solving skills are essential for this position. The ability to interact effectively with both technical and non-technical stakeholders is crucial.
A minimum of 5-7 years of experience in IT infrastructure and network management, with at least 3 years in the retail industry, is required for this role. Relevant certifications such as Cisco Certified Network Professional (CCNP), Certified Information Systems Security Professional (CISSP), or ITIL are preferred.
Key Performance Indicators (KPIs) include network uptime and infrastructure performance, incident response and resolution time, security incident rate, user satisfaction score, project completion rate, and compliance and audit scores.
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Retail Leadership Position
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Retail Store Leadership Position
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