Customer Success Associate
2 weeks ago
We are seeking an experienced Help Desk Professional to join our team. The successful candidate will be responsible for providing exceptional customer service by resolving technical issues efficiently.
Responsibilities- Resolve technical issues efficiently, utilizing proactive notification systems and effective communication with end-users.
- Analyze complex installations or configurations to provide recommendations for resolution.
- Evaluate customer entitlement and provide suitable solutions for current and discontinued products.
- Diploma or bachelor's degree in a relevant field.
- 0-2 years' experience in relevant technologies and customer environments.
- Excellent verbal and written communication skills in Japanese.
- Experience in troubleshooting and analytical problem-solving skills.
We are committed to building a workplace culture that values diversity, inclusion, and collaboration. We believe in recognizing and rewarding outstanding performance, and offer a range of benefits and programs to support our employees.
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Customer Success Associate
5 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe Customer Success Associate plays a pivotal role in ensuring customer satisfaction and loyalty by providing timely and effective support through various communication channels. As the primary contact for customers, this individual represents the brand and embodies the company's values and culture.The ideal candidate will possess excellent...
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Customer Success Associate
5 hours ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeCustomer Success RoleWe are seeking a Customer Success Associate to join our team. The ideal candidate will have a strong background in sales and marketing, with excellent communication and interpersonal skills.Job ResponsibilitiesWork closely with customers to understand their needs and preferences.Provide product/service training and demonstrations to...
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Customer Success Associate
20 hours ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeCustomer Success Job SummaryWe are seeking a Customer Success Associate to join our team. As a key member, you will be responsible for selling and promoting our service spare part to potential customers. You will also support the Field Service Sales Representatives in establishing relationships with target accounts.Key Accountabilities:Generating quotes and...
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Customer Success Associate
2 weeks ago
Subang Jaya, Selangor, Malaysia WESCO Distribution Full timeAs a Customer Success Associate at WESCO Distribution, you will play a crucial role in ensuring the success of our customers. As an Associate Representative - Inside Sales, you will be responsible for interacting with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services. Your goal will be to create...
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Success Support Associate
3 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeWe are seeking a highly motivated and detail-oriented individual to join our team as a Success Support Associate.About the RoleIn this position, you will be responsible for educating customers on self-service options, conducting callbacks for transaction confirmations, and clarifying customer needs.ResponsibilitiesYour key responsibilities will...
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Customer Success Professional
2 weeks ago
Subang Jaya, Selangor, Malaysia Monroe Consulting Group Full timeWe are seeking a skilled Customer Success Professional to join our team at Monroe Consulting Group Malaysia. As a partner of a leading international 4PL logistics and supply chains company, we are looking for an individual who can drive the commercialization and implementation of Business Solutions among customers.About the Role:Develop and implement...
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Customer Success Associate
7 days ago
Petaling Jaya, Selangor, Malaysia SPEED (SPEED2U) Full timeResponsibilitiesSales Activities:Support sales efforts and assist customers through various sales channelsManage social media postings and respond to customer inquiries in a timely mannerPromote and sell products/services with compelling arguments to both existing and prospective customersB build and maintain positive business and customer...
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Customer Success Manager
3 days ago
Petaling Jaya, Selangor, Malaysia Lenovo Full timeThe Customer Success Manager will play a critical role in ensuring the long-term success of Lenovo's customers by providing exceptional service and support. This includes developing and implementing tailored solutions to meet customer needs, resolving issues promptly, and fostering strong relationships.Key ResponsibilitiesBuild and maintain strong...
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Customer Success Manager
6 hours ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeSenior Executive, Customer SuccessAbout the Role:We are seeking a skilled Customer Success Manager to join our team. As a key member of our Client Services department, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success with our solutions.Main Responsibilities:Develop and implement client growth...
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Customer Success Executive
4 weeks ago
Petaling Jaya, Selangor, Malaysia ParkIt Malaysia Full timeCustomer Success Executive (2-3 years experience)Job DescriptionAbout Us:ParkIt is a peer-to-peer parking platform, dedicated to delivering exceptional value to our customers. We're passionate about becoming the biggest digitalized car park platform in Southeast Asia, and our Customer Success team plays a critical role in building long-lasting relationships...
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Customer Success Expert
2 days ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeWe are seeking a seasoned leader to spearhead our Customer Success Consulting teams in the Consumer & Behavior Insight Practice Area. As Strategic Leadership Role holder, you will be responsible for delivering exceptional results, elevating consultative value, and driving revenue growth in SEA countries.Your key responsibilities will include setting high...
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Customer Success Advocate
3 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeThe Customer Success Advocate will be the primary contact for customers using our client's website shopping channel.Responsibilities include handling customer concerns positively and professionally, interacting with customers to support them in placing online orders, and processing payments securely.A successful candidate will have excellent communication...
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Customer Success Professional
5 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeWe are seeking a Customer Success Specialist to join our team at Teleperformance. The successful candidate will be responsible for responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.Key qualifications include fluency in English and Mandarin...
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Customer Success Representative
3 days ago
Petaling Jaya, Selangor, Malaysia Convergint Asia Pacific Full timeWe are seeking a Customer Success Representative to join our team at Convergint Asia Pacific. As a Customer Success Representative, you will be responsible for building strong relationships with clients, understanding their needs, and delivering tailored solutions to meet their expectations.Main Responsibilities:Develop and maintain strong relationships with...
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Customer Success Manager
2 weeks ago
Petaling Jaya, Selangor, Malaysia AiChat Full timeAiChat is a leading AI-powered conversational customer experience platform that redefines customer engagement by empowering brands to automate and enhance business operations across customer service, marketing, and ecommerce through dynamic social messaging channels. Headquartered in Singapore with a strategic presence in Malaysia and Indonesia, AiChat...
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Customer Success Strategist
1 day ago
Petaling Jaya, Selangor, Malaysia Different Technologies Pty Ltd. Full timeEmbark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage...
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Customer Success Associate
2 weeks ago
Petaling Jaya, Selangor, Malaysia NEXTDC Full timeBenefitsSeize this exciting opportunity to join one of Australia's fastest growing companies and play a key contributing role in the future of AI and the digital economyJoin an inclusive, diverse and values-driven working cultureGreat opportunities to progress within our company (grow as we grow)We offer a competitive salary package, comprehensive benefits,...
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Customer Success Specialist
2 weeks ago
Petaling Jaya, Selangor, Malaysia Bluelogic Enterprise Sdn Bhd Full timeBluelogic Enterprise Sdn Bhd is seeking a highly motivated Sales / Account Specialist to join our team.The role involves working closely with internal stakeholders and external customers to develop and execute sales strategies that drive business growth.As a Sales Specialist at Bluelogic Enterprise Sdn Bhd, you will be responsible for providing exceptional...
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Customer Success Specialist
20 hours ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeJob Description:Key Responsibilities:The Customer Success Specialist is responsible for delivering exceptional customer experiences and meeting sales targets. This involves fielding inbound calls, troubleshooting client products, and providing timely support to customers.Essential Skills:Ability to multitask and prioritize tasks effectively.Strong...
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Customer Success Strategist
2 weeks ago
Petaling Jaya, Selangor, Malaysia NielsenIQ Full timeRole OverviewAs a Senior Executive, Customer Success, you will play a pivotal role in driving client satisfaction and commercial growth at NIQ Digital Shelf.Your primary responsibility will be to establish and maintain strong, strategic relationships with clients, acting as a trusted advisor to ensure they derive maximum value from our solutions.