Orb Hardware Maintenance Technician
2 weeks ago
About the Job:
We're looking for a highly motivated and skilled Technical Support Engineer to join our team, focusing on the maintenance and support of our innovative Orb hardware devices. This role requires a strong foundation in repair work and hardware issue resolution, excellent communication skills, and the ability to work efficiently in fast-paced environments.
Key Responsibilities:
- Develop and maintain a comprehensive knowledge base to empower customers to resolve issues independently
- Communicate effectively with customers and technical teams to ensure seamless issue resolution
- Collaborate with cross-functional teams to identify areas for improvement and implement fixes
Requirements:
- Strong foundation in repair work and hardware issue resolution
- Excellent communication and interpersonal skills
- Able to adapt to fast-paced environments and prioritize tasks efficiently
- Familiarity with IoT devices and emerging technologies an asset
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