Beauty Training Coordinator
6 hours ago
Luxasia Group is a leading beauty omnichannel brand-builder in Asia Pacific, empowering luxury brands to thrive in the region. Our company's integrated capabilities include retail, online commerce, consumer marketing & analytics, and supply chain management. We are driven by a diverse and dynamic team of 2700 talents across 15 markets.
We are seeking an experienced Training Executive to join our team, responsible for organizing and facilitating training programs on product knowledge, sales techniques, and customer service. The successful candidate will lead onboarding programs for new hires, identify skill gaps, and develop training modules to enhance Beauty Advisor performance.
Key Responsibilities
- Plan and conduct trainings on product knowledge, sales, customer service, and beauty techniques.
- Lead onboarding programs for new hires across retail and office teams.
- Conduct training that aligns with Luxasia and Brand Partner standards.
- Identify skill gaps and develop training modules to enhance Beauty Advisor (BA) performance.
- Provide coaching and support to the retail team.
- Represent the brand at press events, workshops, and consumer activations.
- Drive sales growth through education, motivation, and hands-on demonstrations.
- Ensure BA grooming standards and maintain counter cleanliness.
- Manage training materials, testers, and uniforms.
- Handle customer feedback and provide solutions professionally.
- Track training effectiveness and report progress to stakeholders.
Requirements
- A relevant Degree or Certification in Beauty and/or Cosmetology.
- 1–2 years of experience in the beauty industry, preferably in training and sales.
- Strong communication and interpersonal skills.
- Confident and articulate with excellent presentation and public speaking abilities.
- Proficient in both verbal and written English and Mandarin.
- Self-motivated with the ability to work independently and collaboratively in a team.
- Strong problem-solving skills and ability to work under tight deadlines.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Possesses own transport and is willing to travel as required.
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