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Operations Team Member

3 weeks ago


Subang Jaya, Selangor, Malaysia Ninja Van Full time
Role Overview

We are seeking an Operations Team Member to join our dynamic team at Ninja Van. As a key member of our operations team, you will play a crucial role in ensuring seamless customer experiences and efficient delivery of products.

Key Responsibilities:
  • Order Processing: Assist in processing incoming orders, verifying inventory levels, and coordinating with the operations team to ensure timely delivery.
  • Inventory Management: Collaborate with the operations team to maintain accurate inventory levels, track shipments, and resolve any discrepancies or issues.
  • Customer Support: Provide timely and effective resolution to customer inquiries and issues related to order status, delivery times, and product information.
Requirements:
  • Degree from a reputable university.
  • At least 1-2 years of experience in a client-facing role, preferably in logistics, customer service, or account management.
  • Excellent communication and problem-solving skills, with the ability to work well under pressure.
  • Proficiency in Microsoft Office Suite and Google Suites.