Digital Transformation Leader

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia VML South Africa Full time

**Job Description:**

We are seeking a highly skilled Digital Transformation Leader to join our team in Malaysia. As a key member of our organization, you will play a crucial role in leading the delivery of offshore ecommerce, mobile, and martech projects out of India.

The ideal candidate will have a strong understanding of project management methodologies, including Agile and Waterfall. Experience in managing offshore projects in India is also essential. In addition, excellent communication and interpersonal skills are required for this position.

Key Responsibilities:

  1. Project Management:
  • Manage the entire project lifecycle, from initiation to closure, ensuring timely delivery and adherence to project scope, budget, and quality standards.
  • Lead the management of projects of varying scale by developing robust plans, managing budgets, monitoring progress, executing delivery and continued adoption.
  • Manage globally distributed virtual project resources, ensuring project objectives and goals are communicated and understood, and roles & responsibilities are defined and accepted.
  • Troubleshoot and coordinate resolutions to issues related to the delivery of the project.
Technical Expertise:
  • Possess a strong understanding of ecommerce, mobile, and martech systems, particularly Salesforce and Adobe. Collaborate with developers to ensure technical feasibility and alignment with project objectives. Provide technical guidance and support to project teams.
Client Relationship Management:
  • Serve as the primary point of contact for clients, building strong relationships and ensuring their satisfaction.
  • Effectively communicate project status, progress, and challenges to clients.
  • Manage client expectations and address their concerns in a timely and professional manner.
Offshore Team Management:
  • Manage and coordinate offshore project teams based in India.
  • Foster a positive and productive work environment for offshore team members.
  • Provide mentorship and guidance to team members, promoting their professional development.


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