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Online Retail Executive

2 weeks ago

Petaling Jaya, Selangor, Malaysia TMSPARK BIO Sdn Bhd Full time
Role Description

We are seeking an experienced E-Commerce Executive to lead our online store operations on Shopee and Lazada. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and increasing brand visibility through effective marketing strategies.

Key Responsibilities
  • Store Performance: Monitor and improve store performance, including sales, conversion rates, and customer engagement.
  • Marketing Strategy: Develop and execute marketing strategies to increase brand awareness, drive website traffic, and boost sales.
  • Customer Experience: Ensure seamless customer experiences by working closely with internal teams, including design, logistics, and customer service.
  • Operational Efficiency: Optimize operational processes to reduce costs, improve efficiency, and enhance overall business performance.
  • Performance Reporting: Generate and present regular reports highlighting sales performance, campaign metrics, and actionable insights for continual improvement.